Datum products are built to extremely high standards and the majority of our products are covered by a 3 Year Warranty
WARRANTY INFORMATION
This warranty is provided by DATUM of 20 Thackray Road, Port Melbourne VIC 3207. Phone: 1800 868 258.
Express Warranty
Subject to the exclusions set out below, we warrant that this product will be free from defects in materials or workmanship for 3 years (90 days for accessories, batteries and chargers) from the date of purchase.
The benefits conferred by this warranty are in addition to all rights and remedies which you may be entitled to under the Australian Consumer Law, and any other statutory rights you may have under other applicable laws. This warranty does not exclude, restrict or modify any such rights or remedies.
Warranty exclusions
This express warranty does not apply where a defect or other issue with the product is caused by normal wear and tear, misuse or abuse of the product.
Consumer guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty claims
To make a claim under this warranty, you must bring the product along with the proof of purchase and any other documentary evidence which you think is relevant to the your place of purchase where the claim will be handled on our behalf during the warranty period specified above. Any cost incurred by you in bringing the product to the place of purchase will be borne by you.
Calibration and repair service
Datum recommends to check instrument calibration at least once a year or on as needed basis. For calibration or repair service (not covered under warranty), please visit your place of purchase.